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These conditions shall form part of any quotation, offers, business proposals, study, acknowledgment of order from the Seller or any order or agreement with the Seller. They are fully displayed on the website "www.korean-T.com" or given to each client to enable him to order. They intended to govern all sales of goods to customers IDO. No changes or special condition may depart from these general conditions, unless it was negotiated and approved in writing by the Seller. The more specific terms for sale online via the website "korean-T.com" are specified in the appendix at the end of these sales terms to which it added.
1 - Contract
1.1 - The sales contract is permanently applied upon receipt of the Customer's order by the seller. The valid command complete acceptance by the Customer or the estimate of the offer made by the Seller and the conditions of sale here today.
1.2 - The Seller is bound only by the designated goods and commitments contained in specification or specifically to the offer. All quotations or offers shall bind the Seller for the period of validity. In the absence of indication, it will only be valid 10 days from the date of its issue date.
1.3 - The information contained in catalogs, manuals, web site or other documents issued by the Seller, are indicative and communicated to the Customer based on information received from manufacturers. The Seller reserves the right to make, if necessary, any changes related to technological or economic conditions.
1.4 - studies, estimates and proposals made by the Seller are implemented based on specific technical assumptions (built, if using software developed by the suppliers of Seller, and on the basis of information provided by the Customer at the time of writing quotes, study or offer. It is the Customer, as a professional, on his own responsibility, to monitor and verify their suitability to their needs, and their compliance with conditions of employment and achieving planned. In general, the Seller can not be held responsible for faulty installation or incorrect goods.
2.1 - Repealed.
2.2 - Prices determined according to the economic conditions existing at the time of the sale contract, be revised at any time, depending on the variation of the cost of their components. Mainly parity of various currencies and international transport.
2.3 - A formula review may be attached to either estimate, the study or the offer or the receipt of the order.
2.4 - For goods priced, the prices charged are those of the scale of unit prices in effect at the date of order.
2.5 - The VAT rate is applicable on the date of billing.
3.1 - An order is considered only if accepted by the Seller. Within the limits of available items, orders are prepared in principle on the day of acceptance. A canceled order running will be a total payment of the Customer, even if it gives up the goods.
3.2 - All orders for goods supplied specifically for the Customer will result in perception of a deposit of 50% of the amount before tax.
4. Manufacturing special products and our catalogs
4 - The amounts charged are those actually delivered. Special fabrications can be a return of merchandise for any reason whatsoever. Many products found in our catalog are made to order, the same conditions as that of special fabrications are applied.
5 - The products offered by the Seller are mainly imported from countries not included in the European community, certain standards of these countries, unless otherwise indicated, may not correspond precisely with European standards in case of direct use, the Customer must verify that the essential standards of Seller's products are consistent with the use he wants to do. The Seller shall not be held responsible for usage not in accordance with the respective standards of each product.
6. Delivery time
6.1 - Delivery will hear from the date of acknowledgment receipt of order and can not be given for information only and without obligation of Seller. No compensation and / or penalty may be claimed in case of delay, unless it is proved by the Customer that the damage resulting to the delay is due directly to the fault of Seller. The Seller shall not be held in such a case, as the recovery of goods only, excluding all other damages.
6.2 - Goods not in stock will be shipped from supply, unless instructed in writing by the Client.
7. Delivery Packaging - Transport
7.1 - Delivery takes place either by direct delivery to the Customer, or by simple notice of availability, or by delivery of the goods to a shipper or carrier designated by the Seller.
Except in case of direct delivery prior to the Customer, the delivery is done automatically by the mere occurrence of the date notified to the customer or agreed by him when ordering.
7.2 - Shipments are ex works (ENU / EXW). The burden of risk of damage, loss, theft of goods is transferred to the Customer upon delivery thereof. If the removal of goods is delayed for any reason beyond the control of Seller, the goods shall, if Seller or consent, stored and handled with care of the latter, risk and expense of Customer.
7.3 - Goods are packed in standard metropolitan France. Due care for the packaging, the company assumes no liability for damage occurring during transport. The goods travel at risk of the Client, which will do all to the carrier within 3 days of receipt, in case of damage or partial loss.
7 .4 - If delivery takes place outside the European Union, customs duties and formalities relating thereto remain the exclusive expense of the Customer. The Customer undertakes to check the compliance of delivery under the country of delivery.
7.5 - Upon delivery of goods, the Customer must ensure compliance. Protests must be in writing, within 8 days of receipt of merchandise.
7.6 - No return of goods will be accepted without prior agreement of the Seller. In this case, the goods will then be returned to Seller, freight prepaid, within 8 days of the agreement. . It will only be credited after receipt and verification by the seller after deducting 15% for up fee. If damages are found, containing or produced, the cost of restoration will be deducted from assets established by the Seller.
9. Retention of title clause
9 - The ownership of goods sold will be transferred to the Customer once payment in full of the price. However, the burden of risk of damage, loss or theft of goods will be transferred to the recipient upon delivery. The Client must therefore take all necessary insurance to cover these risks. In case of non-payment of a single word to her due date, Seller shall have the right to repossess the goods in the hands of the Customer at its expense, to the amount unpaid, without other formality than a simple opinion from him by letter. The Customer shall promptly notify the Seller in the event of bankruptcy or liquidation proceedings, or in case of seizure, and to take all steps to promote the ownership of the Seller. Assuming that the input would come true, the Customer shall make all reasonable expenses to get to the release. The Buyer will take all appropriate steps to ensure that goods remain the property of the seller are individualized in its inventory. In case of claim, the goods in possession of the buyer will be presumed that not yet paid.
10. Miscellaneous charges
10.1 - The Seller will receive on the occasion of his billing to an additional fixed operating costs in the amount determined objectively and will be reported to the Customer as at the time of the command on the invoice.
10.2 - The cost of transport and packaging will be invoiced to the Customer charge specified when ordering. Any delivery or special character resulting in special packaging costs made to the Customer's request, pay the real costs of transport and packaging which will be specified when ordering.
10.3 - In case of installation of goods by the Seller or through the Seller, on Customer's site, or training to the Customer, the ancillary costs relating to the movement of the player designated by the Seller will be charged extra.
11. Payment Terms
11.1 - The Seller's invoices are in their back these GST and are payable to the Seller, the Customer Accounts Department at the address indicated on bill collection.
11.2 - Unless credit terms exceptional provisions applicable to the sector or specific payment terms that would have been agreed within the limits set by article L 441.6 of the Commercial Code, and subject to other conditions set forth herein, the goods are payable cash and without discount the day of receipt of invoice. Any deferred payments, if accepted by the seller, is made by CSF issued by the seller, failing to different rules.
11.3 - The Seller's invoices are subject to monthly statements on which are charged, if any, assets and dividends.
11.4. - The non-payment of an end to its due date, or maturity of commercial paper subscribed by him, automatically leads to the payment of the whole of the debt and the suspension of deliveries. Failure or delay in payment of all or part of an invoice, ipso jure and without prior notice enforceability of all invoices, whether or not due and involves applying penalties for late payment equal to three Once the legal interest rate, without this clause interfere with the payment of the debt, and this in addition to any legal costs.
11.5 - Payments made before the contract term give rise to payment of a discount provided that the advance payment is for a complete billing the prepayment is made in cash, check or transfer, the Customer is current in its other payments to the Seller and is not liable towards the Seller of any other money for any reason whatsoever.
If applied, the amount of the discount is calculated pro rata monthly rate based bank BNP PARIBAS minus 1%, excluding taxes on the amount of the invoice. Not an advance payment subject to the payment of interim payment.
11.6 - In accordance with Article 1226 of the Civil Code, in case of default by the amounts due recovered through litigation will be increased in excess of statutory interest and court costs, an allowance of 15% of their amount, with a minimum of 150 euros.
12.1 - The warranty covers only new goods and services not apparent at the time of delivery. The warranty period is equal to that provided by the manufacturer. The warranty covers defects that have arisen during this period and it can not be extended, even if the seller has already intervened in this section.
To obtain warranty service, the Customer must immediately notify the seller by registered letter, defects which he attributes to goods delivered and bring sufficient evidence to that effect.
12.2 - The warranty is strictly limited to replacement of defective parts, unless otherwise specified in the manufacturer's warranty. Replaced parts become the property free of the Seller. Ports return are the responsibility of Customer.
12.3 - The guarantee does not apply in case of natural event, especially in case of cyclone, flood or lightning, and in case of damage from the Customer such as negligence, incorrect connection, use abnormal, breach of maintenance instructions or commissioning.
13. Force Majeure
13 - The execution of commands is automatically suspended in cases of force majeure. Actions are considered as force majeure events include: mobilization, war, or partial strike, riot, traffic disruption, lack of supply of material transportation or any causes beyond the control of the seller, reducing or making exorbitant delivery . These events release the seller from any liability and any damages for any delay in delivery or non-fulfillment of orders.
14. Limitation of Liability
14 - In the event that the Seller's liability would be retained under a breach of an essential obligation of an order, the total amount of compensation that the seller could have to pay to the Customer and its insurers will not exceed the amount of duty by the command, regardless of the cause of the damage, the legal basis for the claim and the process used to make it succeed.
15. Dispute resolution
15 - In case of dispute concerning the interpretation or execution of the contract, the Commercial Court of jurisdiction the registered office of the Seller shall have exclusive jurisdiction, regardless of the conditions of sale and method of payment accepted, even in case of related calls in or plurality of defendants.
Terms of sale online
The online sale Site korean-T.com was set up by IDO company, which is the operator direct. The purpose of this site is to facilitate the ordering of our business customers and all prices are therefore not include tax.
All orders placed through the website "korean-T.com" conditioned on the acceptance and total of our terms of sale. The consumer is fully informed of the fact that its agreement on the content of these conditions does not require the handwritten signature of the document, to the extent that the customer wants to order online the products presented within the website. conditions and prices charged will be those in effect at the site at the date of the order.
All these information are presented in French. The consumer states have full legal capacity to enter under these conditions.
Prices are quoted in Euros excluding taxes and are applicable only to the date of mailing of order validation by the consumer. They do not include delivery charges, charged extra, and indicated before the final validation of the order. Full payment must be made when ordering, unless special conditions granted to customers who open a business account in our books. At no time, the payments can not be considered as a deposit or installments.
Right of withdrawal
According to law, the consumer has a withdrawal period of 7 workdays to return, at its expense, the products do not suit him. During this period from the date of delivery of the order of the consumer. All returns must be reported prior to the Customer Service korean-T.com whose full details are given on the website "korean-T.com". An email agree with a return number will be assigned to the product. The product must be returned in Recommended Parcel with assessed value of the goods as described under "Returning Merchandise" below. In all cases the return is at the risk of the consumer. We recommend the consumer on-pack the original packaging of its products because it will only products returned in their entirety (accessories, bag etc..), In their original packaging, all to be intact and in perfect condition for resale. Any product that has been damaged, incomplete, or whose original packaging has been damaged, will be refunded or exchanged.
This right of withdrawal is without penalty, except for transportation costs that are borne by the consumer. Assuming the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid or an exchange for an amount equal to the sums paid or, where appropriate, with additional bank fees forwarding being borne by the consumer.
Upon exercise of the right of withdrawal under the conditions imposed, company IDO reimburse the consumer within 30 days. However, given the technical nature of some products sold, this period may be extended to 45 days, especially when the product needs a technical audit of good products for our customer service. The consumer will then be refunded directly in his bank account (secure transaction) if paid by credit card or by check in other cases.
Any product for exchange or refund must be returned within 8 working days of receipt of our approval of return to society BELAUS Sarl in its entirety (including accessories and manuals), having experienced no physical or electrical damage and be in its original packaging in perfect condition in Recommended Parcel with insurance covering the value of returned products, at the following address: BELAUS Sarl - 2A rue Danton - 92120 Montrouge - France. To be accepted, any return will be reported prior to Customer Service. The return number provided must be visible on the return packing and the return form printed, has slipped inside the package. No returns without prior written consent of IDO will be accepted. Returned products are the sole responsibility of the consumer who must wear careful packaging and quality guarantees offered by his carrier. The loss or degradation of products returned by the consumer shall not give rise to any reimbursement or compensation.
Order validation and electronic signature (Law of 13 March 2000 on electronic signature.)
Any order signed by the consumer "double click" is an irrevocable acceptance which can be challenged only in cases specifically provided in these general conditions of sale as "right of withdrawal" and "out of stock".
The "double click" associated with the authentication and non repudiation and integrity protection of messages is an electronic signature. This electronic signature has value between the parties as a handwritten signature.
The contractual information will be confirmed through email. Some commands must be control on the part of our audit. In this case you will be contacted by email to send documents to obtain the final confirmation of your order. The seller reserves the right to cancel the order for non receipt of these documents or receive documents deemed non-compliant.
Any order paid by check or transfer will be processed upon receipt of payment method. The periods of availability and shipping are recomputed from the date of receipt of the payment.
The customer must verify compliance to providing information when ordering. IDO can not be held responsible for any data entry errors and the consequences in terms of delays or misdelivery. In this context, any costs incurred resulting from customer error will be charged to the customer.
Proof of the transaction
The computer archiving purchase orders, invoices, payments and communications between the parties and stored in computer systems IDO will be considered as evidence.
IDO presents on its website the necessary characteristics for the selection of products purchased by the customer, in this respect the article L 111-1 of the Consumer Code, which provides the possibility for the potential consumer to know before taking command of the essential characteristics of the products they wish to buy.
The products offered for direct purchase on the website comply with French legislation and standards applicable in France. The photographs, text, graphics information and characteristics illustrating the products are not contractual. Consequently, the responsibility of IDO not be held liable for errors or omissions in any of these photographs, text or graphics, information or characteristics of products or when changing the characteristics of products by suppliers. The products offered are of high technology products in full evolution, the delivered products may possibly have slightly different characteristics from those presented on the website. These differences in characteristics will not be subject to a request for prior approval by the customer if they significantly alter the appearance, use, or reduce the performance of products. Changes or improvements light of product characteristics can not justify a refusal of delivery of the client that if he has a real problem of use due to these changes.
The total or partial inability to use such products due to incompatibility of equipment can give rise to any compensation or reimbursement or because of the responsibility of IDO, the client remains the sole judge of accounting products ordered with those already in his possession.
Hypertext links to other sites that the site "korean-T.com". IDO disclaims all liability in case the content of these sites would contravene the laws and regulations.
Method of Payment
To set the order, the consumer has, at its option, of all the payment methods listed in the order form. When paying by check, it must be issued by a bank domiciled in France. Any order paid by check or money order will be processed upon receipt of payment method. The periods of availability as shipping are recomputed from the date of receipt of the payment. The card fees are cashed upon validation of the order. The consumer guarantees that it has permission to use the method of payment chosen by him, when confirming the order.
The company IDO reserves the right to suspend any order management and delivery in case of refusal to authorize payment by certified financial institution for the means used by the client. The company IDO specifically reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or a previous order or with whom a payment dispute is being administration.
The company IDO has established a procedure for control checks to ensure no one is using the bank details of another person without his knowledge. However, the consumer is advised that IDO can not be held responsible for any embezzlement or fraudulent use of any means of payment that would not have been detected by the verification procedure. As part of this verification, the customer may be asked to send us by fax or mail a copy of a photo ID and proof of address. The order will be confirmed after receipt and verification by us of parts sent. Failing receipt of these documents within 15 days of ordering, the latter shall be deemed automatically canceled.
Methods of delivery
The products are delivered to the address specified by the customer on the order form.
The customer must verify the completeness and adequacy of information it provides at its command. IDO can not be held responsible for any data entry errors and the consequences in terms of delays or misdelivery. In this context or in the context of an inability to deliver to the supplier, all costs incurred for the recovery of the goods and its return will be fully borne by the customer.
The consumer is required to check the status of the packaging of the goods upon delivery and report any discrepancies to the carrier on the delivery order, and the company IDO, within two business days. Any anomaly concerning the delivery (damage, missing product compared to slip, damaged package, broken products ..) must be indicated on the delivery form of "handwritten reserves", accompanied by the signature of the customer. The consumer must confirm this problem by sending the carrier within two 2 business days following the date of delivery by mail with return receipt stating the said claims. In the case of a dispatch by the Post, if the package arrives opened or damaged, it is essential that the customer set by the driver a "damage report" in order to open an investigation and compensation procedure. Any claims received after the deadline will be rejected.
In case of late delivery, the consumer must check with the carrier that the package is not pending, and if any of us this delay. We will then contact the carrier to start an investigation. If within 7 working days after you claim your package was not found, we will send you a replacement at our expense. If the ordered products are available at this time, we will full refund of the amount of products affected by the loss of carrier.
Non-compliance with the order
The consumer must make to company IDO same day delivery or no later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared to entries on the order form. Any claim beyond this time will be rejected without recourse and will release the seller from any liability to the consumer. The coordinates of the company IDO is available on the website.
Accordance with the Data Protection Act dated January 6, 1978, you have the right to access, rectify, modify and delete data concerning you. You can exercise this right by sending a simple email.
IDO is a company selling to professionals and does not share its customer information to outside companies except for our suppliers distributing our own communication and bound by a confidentiality agreement.
The site "korean-T.com" is a publication of IDO.